Always evaluating ourselves.
This was an increase over 2007 results. Of special note is the remarkable improvement of the South African (76%), UK South (75%), UK North (79%) over the previous year.
Since the 2003 evaluation, we tightened the criteria where those who we could not contact (n/c's) were, with a few exceptions, rated as unsuccessful.
The success rate may go up over the next few months as n/c's are contacted and this report is updated.