Always evaluating ourselves.
This was an increase over 2008 results (see comparative evaluations below) and a record for the programme internationally.
We also showed a new “regional” record in the Netherlands of 91% (previous year was a dismal 57%). Also noteworthy is the Scandinavian success, under the direction new Regional Director Henrik Thyegesen, of 73% over the previous 56%.
Australia and Ireland also showed solid improvement over the previous years. Since the 2003 evaluation, we tightened the criteria where those who we could not contact (n/c's) were, with a few exceptions, rated as unsuccessful.