Measuring our members' success.
Over the last 26 years we have helped thousands of people from all over the world to enjoy success in conquering their stutters. The majority of our members enjoy remarkable changes in their lives, but no programme or method works for everyone, and we are very transparent with our annual statistics and our new members’ success metrics.
Yearly, as part of our ongoing quality control, our new students’ Personal Primary Coaches and Regional Directors (aka RD) submit reports on their students directly to Dave McGuire. Each year one or more Evaluation Auditors (aka EA) verify and audit our members who have been successful rated by our coaches and Regional Directors. Since 2003 we have rated those who we could NOT contact as unsuccessful.
It is important to note that our evaluation criteria are very strict and our process is very rigorous. At least two members of our staff evaluate each new member 12-18 months after they join the Programme, and these evaluations are consistently lower than the perceived success of members’ own self-assessments. Each year we use this valuable information to make continual improvements to the Programme, ensuring that we offer our members the most comprehensive support possible.
The following shows our new members' total success rates over the past five years - 2014 to 2018
It should be noted that many other intensive programmes for those who stutter only measure success via self-assessments, and only factor in those who respond. Some other programmes measure success by assessing in the clinic and/or on the last day of an intensive course.
We consider these evaluation processes to be flawed and inaccurate for the following reasons:
However, to be able to compare ourselves to other programmes for those who stutter, starting with the Evaluation Audits from 2014, we now also include statistics based on: